Terms of Service
Last updated: January 2024
1. Agreement to Terms
By accessing and using the Hampeeroic Solar website (hampeeroic.com) and our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Company Information
Hampeeroic Solar Ltd is a company registered in England and Wales with company number 12345678. Our registered office is located at 125 Deansgate, Manchester M3 2BY, United Kingdom.
3. Services Provided
Hampeeroic Solar provides:
- Solar panel installation services
- Energy storage solutions
- System maintenance and support
- Energy consultation services
- Electric vehicle charging point installation
4. Use of Website
You may use our website for lawful purposes only. You agree not to:
- Use the site in any way that violates applicable laws
- Transmit any harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Use automated systems to access the site without permission
5. Service Terms and Conditions
Quotations
All quotations are valid for 30 days from the date of issue unless otherwise specified. Prices are subject to change based on site conditions and requirements.
Installation Services
Installation services are subject to:
- Site survey and technical feasibility
- Necessary planning permissions and approvals
- Weather conditions and access requirements
- Compliance with local building regulations
Warranties
We provide:
- 25-year manufacturer warranty on solar panels
- 10-year warranty on installation workmanship
- Specific warranty terms for battery systems and inverters
6. Payment Terms
Payment terms are as follows:
- Deposit required upon contract signing
- Progress payments as work milestones are completed
- Final payment due upon system commissioning
- Payment methods accepted: bank transfer, credit/debit cards
7. Cancellation and Refunds
Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of signing the contract. Cancellation terms vary depending on the stage of the installation process.
8. Limitation of Liability
Our liability is limited to the maximum extent permitted by law. We shall not be liable for:
- Indirect, consequential, or special damages
- Loss of profits or business opportunities
- Damages beyond the value of services provided
- Force majeure events beyond our control
9. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of Hampeeroic Solar Ltd and is protected by copyright and other intellectual property laws.
10. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
11. Complaints Procedure
If you have a complaint about our services:
- Contact us directly at [email protected]
- We aim to resolve complaints within 14 days
- If unresolved, you may contact relevant trade bodies
- You have the right to pursue legal remedies
12. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date.
14. Contact Information
For questions about these Terms of Service, contact us:
- Email: [email protected]
- Phone: +44 161 123 4567
- Address: Hampeeroic Solar Ltd, 125 Deansgate, Manchester M3 2BY, United Kingdom